VELUX's HubSpot Multi-Portal Integration Success: Distributing App Data to 15 Portals
- Industry: Building & Construction
- Company size: Large company (10,000+ employees)
- Services: Custom Integration Development

Summary
VELUX overcame complex multi-regional data distribution challenges and gained unified customer insights across 15 HubSpot portals. Now equipped with intelligent data routing, automated workflow enrollment, and comprehensive customer tracking, VELUX can capitalize on valuable app data and engage customers more effectively across all markets.
The challenge
When Global Innovation Creates Complexity
Customer data scattered across 15 regional portals
VELUX needed to ensure contact data from their AR app was accurately routed to the right regional HubSpot portal for effective local follow-up across Europe and the U.S.
No Geographic Automation for Lead Distribution
VELUX required smart routing to direct contacts from 15 HubSpot portals to the correct regional team based on their location and activity.
Varied engagement workflows across markets
Each region needed tailored follow-up workflows, making coordination of automation across all portals complex.

How We Make It Happen
Seamless SAP C4C & HubSpot Integration
1st in-depth discovery phase
- Interviews with colleagues from the sales, marketing and IT teams
- Process mapping workshops to identify critical workflows
- Development of a customized roadmap aligned with F2A's business cycles
2. HubSpot sales hub activation
- Customized sales pipeline setup that reflects F2A's unique sales process
- Automated workflow creation for prospect and customer management
- Configuration of mobile access for field sales teams
3. Microsoft Navision integration
- Seamless data connection between systems
- Customized mapping for accurate data translation
- Set up real-time synchronization
4. empowerment of the team
- Hands-on training sessions for all levels of users
- Creation of customized documentation
- Establishment of an ongoing support system
Custom Multi-Portal Integration Architecture
1. In-Depth Discovery and Planning
We conducted stakeholder interviews across VELUX's regional teams and mapped the complex requirements for 15 different HubSpot portals. Our team developed a custom integration architecture that could intelligently route contacts based on IP geolocation while maintaining data consistency across all regional environments.
2. Intelligent Contact Distribution System
We built a sophisticated routing system that automatically distributed contacts from the Daylight app to the correct HubSpot portal based on their geographic location. The system included custom field mapping to ensure accurate data translation across all regional portals while maintaining VELUX's specific data requirements.
3. Automated Workflow Integration
Our team created dynamic workflow enrollment logic that automatically placed contacts into region-specific nurturing sequences based on their app interactions. Each portal received contacts with appropriate engagement history, enabling immediate and relevant follow-up communications tailored to regional market needs.
4. Pilot Launch and Scale Deployment
We started with France and Italy as pilot countries to validate the integration architecture and optimize performance. After one successful year of operation, we refined the solution and systematically deployed it to all remaining regional portals, ensuring consistent functionality across all markets.

Custom Multi-Portal Integration Architecture
We developed a unique contact distribution system specifically designed for VELUX's complex organizational structure. The solution intelligently routes customer data from a single AR app to 15 different HubSpot portals while maintaining complete data integrity and regional customization.
- Intelligent Geographic Routing: Automatically determines the correct regional portal based on customer IP location, ensuring local teams receive relevant prospects without manual intervention.
- Dynamic Workflow Assignment: Analyzes customer app interactions to trigger appropriate regional follow-up sequences, maximizing engagement relevance and conversion potential.
- Scalable Portal Management: Provides a framework that easily accommodates new regional portals as VELUX expands into additional markets or restructures operations.
This architecture solved VELUX's unique challenge of maintaining centralized innovation while enabling decentralized regional execution, allowing them to focus on product development while ensuring optimal customer engagement across all markets.
Main Results
VELUX successfully transformed their innovative AR app from a standalone tool into a powerful lead generation engine that seamlessly feeds qualified prospects to the right regional teams. The integration now automatically processes customer data from across Europe and the U.S., ensuring no valuable leads are lost and every interaction receives appropriate regional follow-up.

What Success Looks Like
Regional Data Distribution Automation
Before: Valuable AR app data remained isolated without regional distribution
After: Intelligent routing system automatically delivers contacts to correct regional HubSpot portals across 15 markets
Accelerated Lead Conversion
Before: Missed opportunities due to complex manual data distribution requirements
After: Immediate regional team access to qualified leads with complete interaction history for targeted follow-up
Customer Engagement Optimization
Before: Generic follow-up processes regardless of customer interactions or location
After: Automated enrollment in region-specific workflows based on individual app behaviors and geographic requirements
Enterprise-Grade Foundation
The solution delivered unexpected value beyond the core requirements:
- Long-term Partnership Foundation: This project established VELUX's confidence in complex integrations, leading to additional collaborative projects
- Scalable Architecture: The robust system design enables easy addition of new regional portals as VELUX expands
- Data Quality Assurance: Automated processes ensure consistent data standards across all regional environments

Ready to solve your complex HubSpot integration challenges?
Read more customer reports:
Coordinating marketing and sales with the native HubSpot Salesforce integration while streamlining processes
Optimization of global processes at Knauf thanks to HubSpot/Salesforce integration for coordination between sales teams, improvement of lead management and operational efficiency.
ION migrated core marketing and sales operations to HubSpot while retaining Salesforce for back-office use, resulting in streamlined processes and improved team collaboration.